Whilst we always try to get things right, we don't always succeed. Parents are encouraged to contact the class teacher in the first instance should they wish to discuss any concerns; the Headteacher is available, normally by appointment, to discuss any matters relating to the school.
Should these avenues not resolve any matter satisfactorily then the Chairman of the Governing Body can be contacted via the school. If you remain dissatisfied, all parents have the legal right to contact the Secretary of State for Education.
A copy of the Village Academy Complaints Policy can be found on the Village Academy website.
If your concern is of a Safeguarding nature please click here.